BY NKECHI NAECHE-ESEZOBOR—AXA Mansard Insurance, a member of the AXA Group, has announced the launch of its digital motor insurance inspection process in Nigeria, marking a significant advancement in the country’s InsurTech landscape.
The newly introduced solution, powered by insurance technology provider Curacel, allows customers to complete mandatory vehicle inspections independently by simply submitting photographs of their vehicles through their smartphones.
This innovative feature applies directly to the initiation of new comprehensive motor insurance policies, policy renewals, and claims assessments, effectively eliminating the traditional need for physical assessments.
The digital inspection system operates by receiving images submitted directly by customers, which are then analyzed through an automated review process.
This system instantly generates comprehensive inspection reports that seamlessly integrate into AXA Mansard’s existing underwriting and claims workflow.
Chizuru Nwankwonta, Chief Technology Officer at AXA Mansard Insurance, emphasized that the company remains dedicated to introducing solutions that make insurance processes easier and faster. Nwankwonta noted that the digital inspection option reduces operational friction and offers customers unprecedented flexibility in how they complete critical steps in their motor insurance journey.
Developed in collaboration with Curacel, the technology platform supports image submission, automated screening, and documentation processing.
This strategic integration aligns with AXA Mansard’s broader corporate approach of partnering with external technology experts to optimize specific operational modules and enhance service delivery.
The new digital inspection process is currently available to drivers nationwide, and customers can easily access the feature through designated digital channels, including AXA Mansard’s core customer platforms and dedicated links provided during the standard motor insurance onboarding process.
