The company disclosed this in a statement made available to BusinessTodayNG.

A breakdown of the claims shows that the life business paid over ₦4.1 billion, while the general insurance arm disbursed more than ₦3.6 billion across key sectors, including energy, engineering, motor, marine cargo, and marine hull.

Commenting on the development, Olalekan Oyinlade, Chief Executive Officer of emPLE General Insurance Limited, said insurance remains a “sacred obligation” to provide support in times of adversity.

“Insurance, at its core, is a promise, a sacred obligation to provide support in times of adversity, and in 2025, we honoured that promise,” he said.

He added that amid ongoing industry reforms, the company remains focused on strengthening underwriting discipline, improving claims efficiency, and building a more resilient business capable of delivering consistent value to customers and stakeholders.

Also speaking, Jolaolu Fakoya, Managing Director of emPLE Life Assurance Limited, said life insurance plays a critical role in providing financial reassurance to families during periods of loss.

“In Life Insurance, our role in providing reassurance in moments of uncertainty is close to our heart,” he said.

He cited examples of claims paid, including ₦112 million to the family of a 47-year-old breadwinner, ₦21 million to a bereaved mother, and ₦205 million to another family following the loss of a 55-year-old loved one.

Fakoya added that the company is focused on deepening insurance penetration by simplifying access, improving customer experience, and strengthening public trust in the value of insurance.

“This is to ensure more Nigerians understand the value of insurance and benefit from it when it matters most,” he said.

The company said the milestone reflects its continued growth and its commitment to transforming insurance from a transactional product into a reliable support system that enables individuals and businesses to face the future with confidence.

About emPLE

emPLE is a Nigerian insurance brand operating through emPLE General Insurance Limited and emPLE Life Assurance Limited, focused on delivering accessible protection solutions grounded in governance discipline, operational excellence, and sustainability principles.

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The impressive payout underscores the company’s enduring commitment to prompt claims settlement, financial strength and the fulfilment of its core promise to policyholders, further affirming Mutual Benefits’ position as one of Nigeria’s most dependable and customer-focused insurance institutions.

Commenting on the development, the Managing Director of Mutual Benefits Assurance Plc, Mr. Olufemi Asenuga, stated that claims payment remains the strongest proof of an insurer’s credibility and value.

According to him, every settled claim represents a promise fulfilled, helping families recover, businesses bounce back and customers stay protected against unforeseen losses.

He added that the company remains committed to maintaining high standards in underwriting discipline, service delivery and claims responsiveness across all touchpoints.

The company’s latest performance also comes at a significant period for the Nigerian insurance industry, as recapitalisation discussions and market reforms continue to shape the sector. In this environment, Mutual Benefits’ sustained claims payment culture highlights its resilience, financial stability and customer-first orientation.

Industry observers have long maintained that prompt claims settlement is one of the most effective ways to build public confidence in insurance and deepen penetration across Nigeria.

With insurance penetration in Nigeria still below global averages, sustained public awareness of prompt claims payment remains essential to changing perceptions, encouraging uptake and building trust in the industry.

For over three decades, Mutual Benefits has built a reputation around reliability, nationwide reach and a consistent commitment to customers. Its sustained claims payment tradition remains one of the company’s strongest differentiators in a dynamic marketplace. Recent customer testimonials have also pointed to the relief and confidence policyholders derive from the company’s timely claims settlement.Such testimonials reinforce the real-life role insurance plays as a stabilising force for households and enterprises.

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