BY NKECHI NAECHE- ESEZOBOR–Unitrust Insurance Company Limited on Thursday announced the launch of its innovative UNIS chatbot, a groundbreaking digital solution designed to revolutionize customer engagement in the insurance sector.
According to statement by the insurer, the AI-powered chatbot to provide seamless, real-time assistance, making insurance services more accessible, interactive, and efficient for both existing and prospective clients.
The statement added that the chatbot, available 24/7, enables users to:✅ Get instant policy information✅ Request and receive insurance quotes✅ Initiate claims and track progress✅ Make inquiries and receive swift responses✅ Buy Motor Insurance Policy, make payment and generate policy document ✅ Connect with a customer care representative if needed.
Commenting Dele Oyetunji Chief Marketing officer at Unitrust Insurance, “Our commitment to exceptional customer experience drives us to embrace innovation at Unitrust Insurance. This chatbot ensures that our customers can access insurance services anytime, anywhere, without the usual hassle.
He added that “this strategic digital advancement aligns with Unitrust’s mission to provide cutting-edge insurance solutions while maintaining top-tier service delivery. By integrating UNIS on one of the most widely used messaging platforms, Unitrust is making insurance conversations more convenient and accessible to its clients.”
The Unitrust WhatsApp chatbot is now live! Simply say hi to Unis on 09087792955 to experience a smarter, faster way to manage your insurance needs.
