BY NKECHI NAECHE- ESEZOBOR–Universal Insurance Plc has paid out a total of N3 billion as claims to policyholders that suffered losses during the period under review.
According to the company the payment was made between January 2024 to December 2024.
Reacting, Dr Jeff Duru, Managing Director/CEO, Universal Insurance Plc said the amount of claims paid is a reflection of the company’s commitment to meet customers’ expectations despite challenges in the business environment.
He said the company has been driving its growth in the retail space with pocket-friendly top-on-the-line products, designed to include and satisfy low-income earners as well as artisans in various fields of endeavours.
He added that the company is fully computerised to drive excellence in service delivery, prompt claim settlements, and customer-centricity.
“Our claims management process is topnotch with strong technology framework that ensures our customers are able to report their claims speedily from anywhere they are without having to come to our office.”
