NCC Clinches Third Place in Federal Public Service Reforms Assessment

BY NKECHI BAECHE-ESEZOBOR—The Nigerian Communications Commission (NCC) has secured third place in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR), ranking behind the Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC).

The assessment evaluated Ministries, Departments and Agencies (MDAs) on key indicators, including FOI compliance, fiscal transparency, institutional reforms and website performance.

Receiving the award on behalf of the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, described the recognition as a validation of the Commission’s commitment to institutional reforms and improved public service delivery.

Oshadami said the recognition would encourage the Commission to sustain initiatives that promote transparency, accountability and operational efficiency while strengthening public confidence in Nigeria’s telecommunications sector.

He added that the award also reflects the NCC’s commitment to delivering better services to telecom consumers through improved service quality, responsiveness and stronger consumer protection measures across the industry.

Over the past two years, the Commission has implemented several reforms, including the launch of the National Coverage Map, publication of Quarterly Network Performance Reports, simplified tariff communication for subscribers, strengthened corporate governance compliance and expanded access to industry data.

Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended the participating MDAs, particularly the top-performing agencies, for advancing transparency, accountability and good governance through sustained reform efforts.
Arabi noted that the annual assessment, held as part of activities marking the United Nations Public Service Day, recognises institutions that have demonstrated excellence in implementing reforms and delivering quality public services.

In addition to the institutional awards, the Bureau honoured 20 outstanding public servants across the federal, state and local government levels for exemplary leadership, including the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.