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Service Delivery
Insurance World
Customer Service Week: VeritasKapital Assurance Makes Extra Mile Promise to Policymakers
BY NKECHI NAECHE-ESEZOBOR—Veritas Kapital Assurance Plc has reaffirmed its commitment to putting customers at the heart of its service delivery. The pledge was...
Pension
PenCom Takes Pension Services Closer to Contributors with Customer Clinic
BY NKECHI NAECHE-ESEZOBOR—For many pension contributors seeking answers to delayed requests, account enquiries or benefit-related concerns, the two-day Customer Clinic organised by the...
Technology
NCC Clinches Third Place in Federal Public Service Reforms Assessment
BY NKECHI BAECHE-ESEZOBOR—The Nigerian Communications Commission (NCC) has secured third place in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau...
