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Customer Engagement

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Insurance World

Customer Service Week: VeritasKapital Assurance Makes Extra Mile Promise to Policymakers

BY NKECHI NAECHE-ESEZOBOR—Veritas Kapital Assurance Plc has reaffirmed its commitment to putting customers at the heart of its service delivery. The pledge was...

Pension

PenCom Takes Pension Services Closer to Contributors with Customer Clinic

BY NKECHI NAECHE-ESEZOBOR—For many pension contributors seeking answers to delayed requests, account enquiries or benefit-related concerns, the two-day Customer Clinic organised by the...