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customer experience
Customer Service Week: VeritasKapital Assurance Makes Extra Mile Promise to Policymakers
BY NKECHI NAECHE-ESEZOBOR—Veritas Kapital Assurance Plc has reaffirmed its commitment to putting customers at the heart of its service delivery. The pledge was...
The Extra Mile: PenCom marks 2026 Customer Service Week
BY NKECHI NAECHE-ESEZOBOR—The National Pension Commission (PenCom) has joined in the celebration of Customer Service Week, aimed at celebrating retirees and workers in...
Sovereign Trust Insurance Marks Customer Service Week 2026, Pledges to Go the Extra Mile
BY NKECHI NAECHE-ESEZOBOR—As the world marks Customer Service Week 2026, Sovereign Trust Insurance Plc has reaffirmed its commitment to delivering exceptional service and...
Post-Recapitalisation, Mutual Benefits Pledges Deeper Investment in Tech, Customer Experience
For more than 30 years, Mutual Benefits Assurance Plc has built its reputation on a simple promise: being there for Nigerians when protection...
AXA Mansard Integrates WhatsApp Healthcare Assistant
L-R: The Commissioner for Insurance/CEO, National Insurance Commission(NAICOM), Mr. Olusegun Omosehin, ably represented by the Head, Lagos Office, NAICOM, Dr. Julius Odidi; the...
Leadway Health Wins HMO of the Year Award for Fourth Consecutive Time
BY NKECHI NAECHE-ESEZOBOR—Leadway Health has been recognised as Health Maintenance Organisation (HMO) of the Year at the 2026 Nigerian Healthcare Excellence Awards, marking...
Enterprise Life Exceeds Recapitalisation Requirement, Rules Out Merger Plans
Enterprise Life Assurance (Nigeria) Limited has announced that it has fully met the recapitalisation requirements set by regulators and will not pursue any...
