Home Business Insurance World Universal Insurance Raises Bar On Service Delivery, Unveils Mobile App, Network Platform To Drive Penetration, Financial Inclusion
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Universal Insurance Raises Bar On Service Delivery, Unveils Mobile App, Network Platform To Drive Penetration, Financial Inclusion

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Cross section of Brokers and Agents at the event held yesterday in Lagos.
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BY NKECHI NAECHE-ESEZOBOR–Universal Insurance Plc remains at the forefront of digital innovation with the official unveiling of its Mobile App, aimed at delivering delightful and cutting edge financial solutions to its customers.

The insurer also launched Universal Insurance Network platform which gives customers the ability to get a Personal Accident Insurance Policy while earning huge incentives by sharing  referral link and bringing new members to the platform to do the same.

Speaking at the unveiling the Managing Director of the company, Dr. Benedict Ujoatuonu, said the app would significantly address the challenges associated with making claims and also responding to these claims with the urgency conventionally demanded by insurance policyholders.

On Universal Insurance Networking platform he said the idea behind it is to drive penetration as well as financial inclusion, in doing that it creates benefits and incentives for everyone.

On number of  people that will benefit via the Network platform, he said: “For a start we are targeting five million people that will benefit from the network in terms of policy security cover, incentives they will get in participating. We did not stop there we went ahead to put price tags for people who will meet targets.

Speaking further, Head Retail Group, Mr. Anthony Uchechukwu Okafor, said that the goal is to help policyholders to get covered and earn incentives. You earn incentives by referring others and also earn bonuses when you refer people within their circle up to eight generations.

He also said policyholders can reach out to claim department in the event of an accident (Bodily Injury, Permanent Disability, and Death).

He said customers can registration or visit www.universalinsurancenetwork.com.ng to get started.

The event featured over 300 agents and brokers  within Lagos. 

The features available on the App

– Report claims with ease,—policyholders can make claims on their insurance policy, enabling fast reporting of incidents and payment of claims.

-Purchase, verify and manage your policies—Policyholders can also renew their motor insurance policy within a few minutes by sending details of their car document.

-Pay Premium—Customers can pay their premium via the mobile app

-Contact us via live messaging phone calls, email, and social media

-View our branch locations—- All Universal insurance branch network can be seen on the app.

– Get Quotations and log complaints 

-Email policy documents 

– Request Assistance from our clients 

Benefits of Universal Insurance Network Platform

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