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Customer service
Technology
NCC Applauds Globacom for Exceeding 97% Complaint Resolution Targets
The Nigerian Communications Commission (NCC), the apex regulator of Nigeria’s telecom sector, has applauded Globacom for surpassing its 90% and 97% targets for...
Technology
NCC Boss: Every Regulatory Decision Must Improve Experience of Nigerians We Serve
BY NKECHI NAECHE-ESEZOBOR—The Executive Vice Chairman of the Nigerian Communications Commission (NCC), Dr Aminu Maida, has urged staff to carry the spirit of...
Insurance World
Customer Service Week: VeritasKapital Assurance Makes Extra Mile Promise to Policymakers
BY NKECHI NAECHE-ESEZOBOR—Veritas Kapital Assurance Plc has reaffirmed its commitment to putting customers at the heart of its service delivery. The pledge was...
